Deliver Excellence with the Best Customer Support Talent
Automate your CS screening. Identify candidates who excel in conflict resolution, empathetic communication, and rapid support.
Trusted by Leading Companies
GoTo
Traveloka
BCA
Shopee
Bukalapak
Blibli
Lazada
BTNGoToTravelokaBCAShopeeBukalapakBlibliLazadaBTNGoToTravelokaBCAShopeeBukalapakBlibliLazadaBTNGoToTravelokaBCAShopeeBukalapakBlibliLazadaBTNGoToTravelokaBCAShopeeBukalapakBlibliLazadaBTNGoToTravelokaBCAShopeeBukalapakBlibliLazadaBTNCustomer Service Recruitment Challenges
How Our AI Reasoning Works
We go beyond keywords. Our system performs contextual reasoning similar to a seasoned Technical Recruiter. Customer Service AI Screening Application is specifically designed to understand the nuances and technical competencies required for this profession.
Contextual Analysis
Understanding the relationship between skills and project experience holistically.
Anomaly Detection
Automatically detects data inconsistencies and potential AI-generated CVs.
Real-time Ranking
Delivering high-accuracy scores based on your qualitative parameters.
Manual vs. Automated: Which is Better?
See the significant difference in processing Customer Service CVs using traditional methods versus our AI.
The Old Way
- Reading CVs manually20-30m
- Manual data entry10-15m
- Subjective assessmentHigh Bias
- Total Time (per CV)25m+
TalentScreenr AI
95% Faster- AI Auto-extraction1s
- Instant RankingInstant
- Unbiased ReasoningData-driven
- Total Time (per CV)5s
Frequently Asked Questions
Have questions? We've got answers.
Q.How do you evaluate written communication quality?
The AI analyzes grammar, tone consistency, and clarity as indicators of professional support quality.
Q.Does it support B2B vs B2C support models?
Yes, it categorizes candidates based on their previous experience with corporate vs. retail customer interactions.
Stop Wasting Time on Manual Screening
TalentScreenr automates the boring part so you can focus on the interviews.
Recruitment Solutions Across Sectors
TalentScreenr is an AI-powered CV screening application that helps companies optimize their employee recruitment process across various industrial sectors.