TalentScreenr
Career Solutions / Customer Service

Deliver Excellence with the Best Customer Support Talent

Automate your CS screening. Identify candidates who excel in conflict resolution, empathetic communication, and rapid support.

CSAT/NPS Potential
Metric
80%
Time Saved
High
Service Score
Verified
Integrity Focus

Customer Service Recruitment Challenges

Customer support is the face of your brand. Our AI Reasoning engine identifies candidates who master the balance between speed and quality. We screen for specialists who can turn negative situations into positive customer experiences while maintaining professional excellence across all communication channels.
Conflict Resolution
Omnichannel Support
Customer Empathy
Ticketing Systems
Dashboard Preview
Expert Engine

How Our AI Reasoning Works

We go beyond keywords. Our system performs contextual reasoning similar to a seasoned Technical Recruiter.

Contextual Analysis

Understanding the relationship between skills and project experience holistically.

Anomaly Detection

Automatically detects data inconsistencies and potential AI-generated CVs.

Real-time Ranking

Delivering high-accuracy scores based on your qualitative parameters.

FAQ

Common Questions

Everything you need to know about our CV screening solution.

Q.How do you evaluate written communication quality?

The AI analyzes grammar, tone consistency, and clarity as indicators of professional support quality.

Q.Does it support B2B vs B2C support models?

Yes, it categorizes candidates based on their previous experience with corporate vs. retail customer interactions.

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